Conflict Resolution
Conflict Resolution
In the middle of difficulty lies opportunity. —Albert Einstein
Conflict is a natural and normal feature of the workplace. It occurs in every organization. For any team that strives to attain its goals, conflict is inevitable. Although differences will occur, the outcome doesn’t have to be negative.
In this class, we will practice at least 15 different scenarios on how to be more creative and develop a greater understanding and compassion for our fellow coworkers.
We will:1. Uncover personal triggers 2. Discover how to manage workplace difficulties 3. Listen to both sides of the story 4. Honor personal beliefs and values5. Evaluate Calmly 6. Learn how to handle workplace conflict effectively 7. Offer a neutral perspective 8. Practice positive communication9. Apply conflict-resolution practices 10. Have fun with Conflict resolution games
September 13-15, 2023 9 am-4 pm Holiday Inn Express2500 Menaul Blvd. NEAlbuquerque, NM 87110505-881-0544 for room reservation, gov’t. rates
Becoming aCertified CoachingPractitioner©
Becoming a Certified Coaching Practitioner©
What Does Coaching do for me and for others?
> Improves your listening skills
> You can resolves conflicts and inconsistencies more readily
> You become more supportive to those you supervise
> You can regain productive and loving personal relationships;
spousal, family, friendship
> You will acknowledge and assume greater self-responsibility
> Delineate clearer objectives—and reach them
> You can clearly define your personal goals and outcomes
> You become better facilitator and manager
> You can genuinely increase your sense of self-esteem and self-worth
> You will access the individual’s creativity & flexibility
> Acknowledge and identify accountability in yourself and others
> Enhance your ability to identify, set and maintain healthy boundaries
October 11-13
Wed. Fri. 9am—4pm
$650 pre-registration necessary
Contact: cundyjf@gmail.com
505-857-0101
Holiday Inn Express
2500 Menaul Blvd. NE
© The Business Connection. All rights reserved Albuquerque, NM 8110
Mediation for Managers and Directors
Five Basic Mediation Skills Everyone should know, especially if you are in management!
#5 Active Listening
#4 Awareness of Choice, (Everyone has free will)
#3 Moving past an Impasse (We all get stuck sometimes)
#2 Having Creative Responses (Think on your feet)
#1 How to be Appropriately Assertive (Never aggressive!)
#1 How to be Appropriately Assertive, at the right time
We will practice these skills and much more in different scenarios throughout the three day workshop.
We will discover more ways to bring out the person's genius and creativity.
We will practice how to de-escalate disputes when things become difficult.
Tues.—Thurs.
October, 18-20, 2023
Abuquerque, NM
Loction TBD
Conflict Coaching
Conflict Coaching
* Replace Fear with Trust
* Empower Yourself and Others
* Incorporate Understanding and Respect
Conflict coaching can be useful in a variety of circumstances, including conflicts in the workplace, a divorce and post-decree situations, community disputes, family disagreements, or business.
Wed.—Fri. Nov. 15-17
9AM-4PM
Adv. Registration necessary.
Special room rates apply for attendees
Location TBD
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