This on-line, ZOOM, mediation course is tailored toward people who are interested in learning what it takes to become a professional mediator, and offer mediation services in the future.
Mediation also makes a great resource and skill for those who will be involved in any aspect of dispute resolution; from the basics of defining just what alternative dispute resolution (ADR) mediation entails, to the more in-depth issues surrounding mediator liability.
This course creates an excellent starting point for those who would like to have a solid understanding of alternative dispute resolution and the process of mediation. You will learn the difference between mediation, negotiation, and arbitration; the three ironclad laws of mediation and so much more.
While mediation is always voluntary, it also provides a safe, confidential, and neutral space for parties to speak their truth and share their concerns. Everyone wants to be valued and have their voice have influence. Mediation provides this and more.
This Mediation course is not simply geared toward those who are interested in learning what it takes to become a professional mediator, but it also makes a great tool for those who will be involved in any aspect of dispute resolution.
By clearly outlining the roles each party plays, this online class can help reduce anxiety and answer any questions that might have arisen over the issue of whether mediation is the right alternative for a particular case.
Contact The Business Connection today to schedule a mediation training for your orgaization or group.
In the middle of difficulty lies opportunity. —Albert Einstein
Conflict Will always be a part of work, so “they” say
Conflict is a natural and normal feature of the workplace. It occurs in every organization. For any team that strives to attain its goals, conflict is inevitable. Although
differences will occur, the outcome doesn’t have to be negative.
In this class, we will practice at least 15 different scenarios on how to be more creative and develop a greater understanding and compassion for our fellow coworkers.
1. Uncover personal triggers
2. Discover how to manage workplace difficulties
3. Listen to both sides of the story
4. Honor personal beliefs and values
5. Evaluate Calmly
6. Learn how to handle workplace conflict effectively
7. Offer a neutral perspective
8. Practice positive communication
9. Apply conflict-resolution practices
10. Have fun with Conflict resolution games
Jane F. Cundy
The Business Connection
Email to register:
$625 per person, cash, check, (PayPal +3.9%)
First Responders and active military save 5%
adv. registration required 2 weeks before. no shows are billed
September 13-15, 2023
9 am-4 pm
Holiday Inn Express
2500 Menaul Blvd. NE
Albuquerque, NM 87110
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